Women’s Mockneck Sweater Charcoal
The mockneck sweater in charcoal combines a raised neckline with a versatile knit design for everyday wear and seasonal layering. The dark charcoal color provides a neutral base that pairs easily with trousers, skirts, denim, and other wardrobe essentials.
Made from a wool blend, the sweater offers a soft knit structure and additional warmth for cooler conditions. The mockneck provides more coverage around the neck than a standard crew neckline, while the sweater construction supports comfortable layering under jackets and coats.
The sweater is suitable for everyday outfits, relaxed leisure wear, and smart-casual combinations. It can be worn on its own or layered with shirts, jackets, and coats, providing a practical knitwear option for different looks throughout the cooler seasons.
Alle Bestellungen werden innerhalb von 1-3 Werktagen versandt, und der Versand dauert je nach Lieferort weltweit etwa 5-9 Werktage. Wir versenden in alle Länder außer einige Inseln. Die gesamte Lieferzeit setzt sich aus Bearbeitungszeit + Versandzeit zusammen.
Die lokalen Versandkosten werden beim Checkout angezeigt. Der Versand ist KOSTENLOS für Bestellungen über 85 $ / 80 € / 70 £. Nicht zufrieden mit Ihrem Kauf? Sie können Ihre Artikel innerhalb von 14 Tagen ohne Angabe von Gründen zurücksenden.
Shipping Area
Norvello Lifestyle currently ships orders to customers in the United Kingdom. This Return & Refund Policy applies to orders shipped within the United Kingdom.
We want every customer to feel comfortable when shopping with us. If something does not work out, our return and exchange process is designed to be clear and straightforward.
Returns
We accept returns for both defective and non-defective products.
To be eligible for a return, the product must be new and unused, and the return request must be made within 30 days of delivery.
If you would like to return an item, please contact our customer support team before sending it back. We will provide the necessary return instructions.
Return Window
You have 30 days from the date your order is delivered to request a return.
Returns requested after the 30-day period may not be accepted.
Return Method
Returns are accepted by mail.
For an approved return, you can download and print the return label provided by us. The return label is provided free of charge, and there is no restocking fee.
Restocking Fee: No cost
Product Condition
Returned products must be new and unused.
Please make sure the item is returned in a condition that allows us to process the return properly. Products that do not meet the return requirements may not be eligible for a refund or exchange.
Return Address
Approved returns should be sent to:
Norvello Lifestyle
1603 Capitol Ave 413 E172
Cheyenne, WY 82001
United States
Please do not send a return to this address before contacting our customer support team, as you may need specific return instructions or a return label.
Refunds
Once we receive your returned product and complete the return review, we will process your refund to the original payment method.
Our refund processing time is up to 7 days after the return has been processed.
After we issue the refund, the time it takes for the funds to appear in your account may vary depending on your payment provider or financial institution.
Exchanges
We accept exchanges for eligible products.
Exchange requests must meet the same requirements as returns, including the 30-day return window and the requirement that the product is new and unused.
Please contact us before sending an item for exchange so we can guide you through the process.
Defective Products
If your order arrives with a defect, please contact us as soon as possible.
We accept returns for defective products and will provide the appropriate return instructions after reviewing your request.
Non-Defective Products
We also accept returns for products that are not defective, provided they meet the requirements of this policy.
The product must be new and unused, and the return must be requested within 30 days of delivery.
Order Cancellation
You can request to cancel an order within 1 hour of placing the order.
After this 1-hour period, your order may have entered processing and cancellation may no longer be possible.
If you need to cancel your order, please contact us as soon as possible.
Wir empfehlen dringend, alle unsere Produkte von Hand zu waschen. Wenn Sie eine Maschine benutzen, stellen Sie sicher, dass Sie den Schonwaschgang wählen, um ein Einlaufen oder Beschädigen unserer hochwertigen Materialien zu vermeiden.
Nur an der Luft trocknen.
We strongly recommend that you hand-wash all our products. If you use a washing machine, please select the hand-wash cycle to avoid shrinkage and damage to our premium fabrics.
Air dry only.
Pferd
14 TAGE KOSTENLOSES RÜCKGABERECHT
Die Zufriedenheit unserer Kunden ist unser Anspruch. Sollten Sie mit Ihrem Einkauf nicht zufrieden sein, können Sie sich darauf verlassen, dass wir eine