Payment Policy

At Norvello Lifestyle, we aim to keep the payment process simple and straightforward. This Payment Policy explains how payments are handled when you place an order through our online store.

1. Accepted Payment Methods

We accept payment methods that are available and displayed at checkout.

The payment options available to you will be shown before you complete your purchase. Available payment methods may vary depending on your location, device, order, or payment provider.

2. Currency

For orders shipped to the United Kingdom, product prices and applicable shipping charges are displayed in GBP where applicable.

The final amount payable will be shown clearly at checkout before you submit your order.

3. Payment Authorization

When you place an order, your selected payment provider may verify or authorize the payment information provided.

An order is considered successfully placed after the payment has been successfully authorized and the order confirmation has been generated.

4. Payment Security

Payment information is processed through the payment provider or payment gateway selected at checkout.

Norvello Lifestyle does not ask customers to send payment card details, passwords, or other sensitive payment information by email or other informal communication channels.

5. Order Confirmation

After successfully placing an order, you will receive an order confirmation containing relevant order details.

Please review the confirmation and contact us as soon as possible if you notice an error in your order information.

6. Payment Issues

If your payment cannot be completed or is declined, please check the information entered and contact your payment provider if necessary.

You may also contact our customer support team if you need assistance with your order.

7. Refunds

When a refund is approved under our Return & Refund Policy, the refund will be issued to the original payment method used for the purchase.

Refund processing may take up to 7 days after the return has been processed. Your payment provider or financial institution may require additional time before the refunded amount appears in your account.

8. Order Cancellation

Orders may be cancelled within 1 hour of placing the order, subject to our Return & Refund Policy.

Please contact us as soon as possible if you need to request a cancellation.

Contact Us:

Business Address:
1603 Capitol Ave 413 e172, Cheyenne, WY 82001, USA
Email: info@norvellolifestyle.uk
Phone: +1 888 430 80 51
Business Hours:
Monday – Friday | 09:00 AM – 05:00 PM (GMT-07:00)