Shipping policy
Shipping Area
Norvello Lifestyle currently ships orders to customers in the United Kingdom (UK).
We aim to make delivery simple and predictable by providing clear handling and transit time information before you place your order.
Standard Shipping
We currently offer Free Standard Shipping on orders shipped within the United Kingdom.
Shipping Cost: Free
Currency: GBP
Estimated Delivery Time
Our standard delivery timeframe is:
- Handling Time: 1–2 business days
- Transit Time: 3–5 business days
- Estimated Total Shipping Time: 4–7 business days
Handling and transit times are calculated based on Monday through Friday business days.
Please note that the estimated delivery time begins after your order has been processed and dispatched.
Order Cut-Off Time
Our daily order cut-off time is:
3:00 PM (GMT-07:00)
Orders received before the daily cut-off time will be processed according to our standard handling timeframe.
Orders placed after the cut-off time may be processed on the next business day.
Handling & Processing
Orders are generally processed within 1–2 business days, Monday through Friday.
Once your order has been processed and shipped, it will enter the carrier's transit period.
You will receive available shipping or tracking information when your order is dispatched.
Shipping Carrier
Shipping carriers may vary depending on the delivery destination and service availability.
For orders shipped within the United Kingdom, the carrier used for your order will be selected based on the delivery address and available shipping service.
Where tracking is available, tracking information will be provided after dispatch.
Delivery Time
The estimated total shipping time for Standard Shipping is 4–7 business days, including handling and transit time.
Delivery estimates are provided as a guide and may occasionally vary due to circumstances outside our control, such as carrier delays, severe weather, service interruptions, or other unforeseen delivery issues.
Shipping Address
Please make sure your shipping address is complete and accurate when placing your order.
If you notice an error in your shipping information, contact our customer support team as soon as possible. We will do our best to assist, but changes may not be possible once an order has entered processing or has been dispatched.
Delivery Issues
If your order appears to be delayed or you have an issue with delivery, please contact our customer support team.
We will review the available order and shipping information and assist you with the next steps.
Need Help With Shipping?
If you have questions about shipping, delivery times, or your order, our customer support team is available during regular business hours.
Contact Us:
Business Address:
1603 Capitol Ave 413 e172, Cheyenne, WY 82001, USA
Email: info@norvellolifestyle.uk
Phone: +1 888 430 80 51
Business Hours:
Monday – Friday | 09:00 AM – 05:00 PM (GMT-07:00)